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Frequently Asked Questions

Does CJ Barrie use environmentally friendly products?

When there is an eco-friendly alternative to everyday cleaning products, we are always the first to embrace it. While some cleaning practices might call for strong, heavy-duty cleaning products, we always try to use the most suitable products for the environment.

Does CJ Barrie supply toilet paper and paper towels?

CJ Barrie can provide all of the necessary items that you need to operate your business. When supplies get low, our franchisees let us know and we deliver usually the same day or week whatever you need. We supply top quality toilet paper, paper hand towel in rolls or folded, liquid hand soap, just let us know.

That said, it never hurts to keep a mop, bucket, and sanitizer around your home or business for those last-minute messes.

Click The Video Below For More Information.

https://youtube.com/shorts/p_xRdnjT3m8

Is Control Janitorial Barrie Inc. insured and carry WSIB?

CJ Barrie is insured with $5M liability insurance and we adhere to WSIB regulations. Honesty and integrity are at the top of our priorities when in the offices of our customers. Your office is safe with us.

Click The Video Below For More Information.

https://youtu.be/PKJpcaIo53A

How do I know how long the cleaners have been working?

Control Janitorial uses an online time keeping system. The franchisees log in when they arrive and log out when they are done. We can supply a record of their attendance if requested.

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https://youtu.be/4vM04DVdhL8

Who is doing the cleaning at our office?

The franchisee who was assigned to your office will be the cleaner unless they have specified that it will be one of their employees. All personnel who attend to your office will be registered with CJ Barrie and have an employee number and will have passed a background check. Our franchisees have been with us for years and are well known to us.

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https://youtu.be/Sgc7pd7nCgU

If we are not happy with our cleaner, can we get another one?

In most cases if the customer is not happy with the current cleaner, we will first try to solve the issue that is causing a problem. We have a log book onsite for the customer to communicate with the cleaner that they are obliged to read each visit. If CJ Barrie is notified of the problem, we will take corrective action. The cleaners have 2 chances to correct the problem. If it persists, we will remove that cleaner and replace with another of our professional team members.

Click The Video Below For More Information.

https://www.youtube.com/watch?v=C_GbYTz_pFc

Does CJ Barrie do strip and wax of VCT?

CJ Barrie offers professional strip and wax and buffing of VCT. We have decades of experience with vinyl composite tile, and ceramic tile and grout cleaning. Here are some shining examples of tile floors we have worked on. Over the years, very few floors have been beyond our ability to bring back to life. Our work is guaranteed so if we say we can do it, we bet you will be pleased with the results.

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https://youtube.com/shorts/8UQGrLLAXq4

We have carpet in our office. Can you clean that?

CJ Barrie offers professional carpet cleaning using two different methods. One is the “Steam cleaning” and the other is a bonnet type of cleaning. Both systems are effective and at the quoting stage of the work, we will decide which is the best method to use for the work. The bonnet system uses a product the encapsulates the dirt allowing to be vacuumed up on regular cleaning.

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https://youtube.com/shorts/g4kKAez7ieM

Our office needs a deep clean once per year. Can you do that?

CJ Barrie offers deep cleaning of your office. We recommend annual deep cleaning to get behind and around desks, fridges and tables to give the best deep clean we can. You may choose to have the floors deep cleaned with a new coat of wax or include carpet cleaning. It’s a great way to keep your office looking great combined with our regular cleaning. Call us for a quote!

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https://youtube.com/shorts/7R_g7aYwO-0

Why do we need a contract?

Our business is based on the franchise model. When we get a new contract, we sell it to the franchisee who then takes over the maintenance of the contract. We continue to invoice and collect payments. The reason we have contracts is for the peace of mind of both the franchisee and the customer. It is good business to know we have a working relationship that is bound by an agreement on paper.

Click The Video Below For More Information.

https://www.youtube.com/watch?v=6E4GsaWluWk

What happens if we lose our Log Book?

If for some reason you lose your log book or something happens to it and you need a new one, let us know and we will provide another to you at no cost. Franchisees are obligated to read the log book before getting started with cleaning in your office. It is our first line of communication with you and the cleaner.

Click The Video Below For More Information.

https://youtu.be/76FupxDuhfY

Why should we choose CJ Barrie over competitors?

Our motto is; “Franchise Ownership = Quality Service". CJ Barrie Inc. is a Master Franchisee of Control Janitorial Inc. located in Kitchener Ontario. Like any franchise, we have rules and regulations to abide by in business. It is the same across Ontario with Master Franchises in Kitchener, London, St. Catherines, Mississauga, Milton and Sarnia. We don't have employees per se, rather each of the "employees" we have are independent business people who own their own CJ Barrie franchise. That means that the people who clean your office have a vested interest in doing the best job possible so they can retain your business.

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https://youtube.com/shorts/BeVCWKNJKEI

How does CJ Barrie operate as a franchise?

A few considerations when choosing a new cleaning company are #1 Reliability – are they going to show up when they say they will? In a toss up for #2 is Security – are your documents and possessions safe from intruding eyes when the cleaners are onsite? #3 – Customer Relationships – will you not be billed for extras if not requested. There are many things to consider when choosing a new cleaning company. Ask us for a comprehensive quote to clean your office with all of the details written out for you.

Click The Video Below For More Information.

https://youtube.com/shorts/wTSiu841zuo

How do I get started?

It all begins with an in-depth cleaning consultation. To schedule your consultation, contact our offices at (705) 252-7787. We will visit your office, take detailed notes and formulate a monthly charge based on your requirements. We can’t wait to hear from you!

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